Terms of Service

Effective date: May 11, 2026

These Terms of Service ("Terms") govern your use of the website at lagasseai.netlify.app (the "Site") and any services provided by Lagasse AI LLC ("Lagasse AI," "we," "us," or "our"), a Wyoming limited liability company. By using the Site or our services, you agree to these Terms.

1. Acceptance of Terms

By accessing or using the Site, submitting an inquiry, or engaging Lagasse AI for services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site or our services.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Site or our services. If you are using the Site or our services on behalf of a business or other entity, you represent that you have authority to bind that entity to these Terms.

3. Description of Services

Lagasse AI provides AI-powered voice agents, automation services, and related consulting to small businesses in the United States. Specific deliverables and pricing are described in individual statements of work, service agreements, or order forms between Lagasse AI and the client. These Terms apply to all general use of the Site; service agreements with paying clients contain additional terms that, where they conflict with these Terms, will govern.

4. Account Information and Communications

If you contact us through the Site, you agree to provide accurate, current, and complete information. You are responsible for keeping this information up to date. By providing contact information, you consent to receive communications from us as described in our Privacy Policy.

5. Acceptable Use

You agree not to:

• Use the Site or our services for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any part of the Site, our servers, or any related systems
• Interfere with or disrupt the integrity or performance of the Site or our services
• Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our prior written permission
• Transmit any harmful code, malware, or material that is libelous, defamatory, obscene, fraudulent, or otherwise objectionable
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Resell, sublicense, or repackage our services without a written agreement permitting it

6. Intellectual Property

The Site, including its design, text, graphics, logos, and underlying code, is owned by Lagasse AI LLC and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of the Site without our prior written consent.

For paying clients, ownership of deliverables and licensed materials is governed by the applicable service agreement.

7. Third-Party Services

Our services rely on third-party platforms and providers (including but not limited to GoHighLevel, Twilio, OpenAI, Google, and similar). Lagasse AI is not responsible for the availability, accuracy, or terms of those third-party services. Your use of those services through Lagasse AI is also subject to the third party's own terms.

8. Disclaimers

The Site and our services are provided "AS IS" and "AS AVAILABLE," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability.

AI-generated outputs (including voice agent responses, transcripts, summaries, and automated messages) are not guaranteed to be accurate, complete, or appropriate for any specific use. Lagasse AI is not responsible for decisions made by you or third parties in reliance on AI-generated output. You are responsible for reviewing and validating AI-generated output before acting on it.

Lagasse AI does not guarantee uninterrupted, secure, or error-free operation of the Site or our services.

9. Limitation of Liability

To the maximum extent permitted by law, Lagasse AI LLC, its members, officers, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising from or related to your use of the Site or our services, even if Lagasse AI has been advised of the possibility of such damages.

In no event will Lagasse AI's total aggregate liability arising from or related to these Terms, the Site, or any services exceed the greater of (a) the total amount you have paid to Lagasse AI in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred US dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Lagasse AI LLC, its members, officers, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to (a) your use of the Site or our services, (b) your violation of these Terms, or (c) your violation of any applicable law or the rights of any third party.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict-of-law principles. Any dispute arising out of or related to these Terms or your use of the Site or our services will be resolved in the state or federal courts located in Wyoming, and you consent to the exclusive jurisdiction of those courts.

The parties agree to attempt in good faith to resolve any dispute informally before initiating litigation, by sending written notice to scott@lagasse.ai describing the dispute and giving the other party 30 days to respond and attempt to resolve it.

12. Modifications

We may modify these Terms at any time by posting an updated version on the Site with a new Effective date. Continued use of the Site or our services after the change constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, stop using the Site and our services.

13. Termination

We may suspend or terminate your access to the Site or our services at any time, with or without notice, if we believe you have violated these Terms or for any other reason in our sole discretion. Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.

14. Miscellaneous

These Terms, together with the Privacy Policy and any applicable service agreement, constitute the entire agreement between you and Lagasse AI regarding the Site and our services. If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision. You may not assign these Terms without our prior written consent; we may assign these Terms in our sole discretion.

15. Contact

For questions about these Terms, contact:

Lagasse AI LLC
Mailing address: 1327 Alto Drive, Richardson, TX 75081
Email: scott@lagasse.ai
Phone: (972) 640-9116